54
InputKit score
3.6
Google rating
80 reviews · 0% replied
8
Years of activity on Google
Québec City, Quebec
Bijouterie Giffard
AI summary
Bijouterie Giffard is a family‑owned jeweler in Québec City that has been operating since 1944. It sells a range of jewelry and watches online and in two local stores, with free delivery province‑wide for orders over $150. The shop also offers repair services, ear‑piercing for customers three months and older, custom‑made pieces, and gold‑buying appraisals.
AI summary
What the reviews say
Customers praise the friendly staff and variety of products, but many report poor communication, lost or damaged items, and inconsistent repair pricing.
AI-generated from 50 reviews. May contain inaccuracies.
Reviews per month
Peak: 4 reviews in Sep
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Friendly staff members like Karine, Lynda and Sandra
- Quick battery replacement and watch repairs when they work
- Wide selection of jewelry and watches at reasonable prices
- Good service for ear‑piercing, especially for kids
Areas to watch
Friction points or concerns that come up more than once.
- Repair delays, lost parts, and broken items
- Price changes after quote
- Condescending or ignored service
- Phone often busy, hard to reach
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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