EN

4.1

Google rating

39 reviews · 0% replied

9

Years of activity on Google

Québec City, Quebec

Bijouterie Giffard Inc

Not an award winner

AI summary

Bijouterie Giffard is a family‑owned jeweler in Québec City that has been operating since 1944. It sells a range of jewelry and watches online and in two local stores, offers services such as jewelry repair, ear piercing, custom design, and gold appraisal, and provides free Québec‑wide delivery for orders over $150.

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Bijouterie Giffard Inc

AI summary

What the reviews say

Customers love the wide selection and friendly staff, but a few report rude service and high repair fees.

AI-generated from 21 reviews. May contain inaccuracies.

Reviews per month

Peak: 2 reviews in Nov

Monthly review trend based on dated reviews in our database.

What customers love

Recurring strengths mentioned by customers in their reviews.

  • Extensive variety of jewelry and watches
  • Helpful, skilled staff (e.g., Francine)
  • High-quality products and repairs
  • Long-standing reputation in the community

Areas to watch

Friction points or concerns that come up more than once.

  • Occasional rude or disrespectful customer service
  • Repair and battery replacement fees seen as pricey
  • Inconsistent handling of refunds

Recurring themes

Topics customers talk about most often in their feedback.

product selectionstaff professionalismpricingcustomer service

Review breakdown

Reviews

What customers say, pulled from verified Google reviews.

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