/100
49
InputKit score
3.3
Google rating
42 reviews · 0% replied
9
Years of activity on Google
AI summary
What the reviews say
Customers praise the friendly staff and quick, affordable service, but many warn about poor product quality and unfriendly handling of complaints.
AI-generated from 29 reviews. May contain inaccuracies.
Reviews per month
Peak: 3 reviews in Aug
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Friendly, courteous staff (especially Nancy)
- Fast repairs and adjustments
- Reasonable prices on jewelry and repairs
- Helpful assistance and good advice
Areas to watch
Friction points or concerns that come up more than once.
- Defective watches and jewelry damage
- Rude or dismissive customer service
- Inconsistent handling of returns/exchanges
- Perceived overpricing on some items
Recurring themes
Topics customers talk about most often in their feedback.
staffpricingrepair qualitycustomer service
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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