EN

4.0

Google rating

184 reviews · 4% replied

13

Years of activity on Google

Québec City, Quebec

Bijouterie Doucet

Not an award winner

AI summary

Bijouterie Doucet is an online jewelry retailer based in Québec City, offering a wide range of items such as rings, earrings, bracelets, necklaces, watches and accessories for men, women, and children. They sell pieces in various materials—including sterling silver, gold, titanium and lab‑grown diamonds—and feature collections like wedding and engagement sets. Customers get free shipping on orders over $99 and a 10 % discount on their first online purchase when they join the email list.

Bijouterie Doucet

AI summary

What the reviews say

Customers generally praise the friendly staff and quality jewelry, but many report long repair delays and inconsistent after‑sales service.

AI-generated from 137 reviews. May contain inaccuracies.

Reviews per month

Peak: 20 reviews in Jan

Monthly review trend based on dated reviews in our database.


What customers love

Recurring strengths mentioned by customers in their reviews.

  • Helpful, attentive staff (Imane, Camille, Huguette, Ramin)
  • Wide selection of quality jewelry at good prices
  • Fast, friendly service for simple purchases
  • Responsive when issues are escalated

Areas to watch

Friction points or concerns that come up more than once.

  • Repair turnaround often weeks to months
  • Price quotes for repairs can change unexpectedly
  • Inconsistent communication and follow‑up

Recurring themes

Topics customers talk about most often in their feedback.

staff friendlinessproduct qualityrepair delayspricing transparency

Review breakdown


Reviews

What customers say, pulled from verified Google reviews.

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