/100
55
InputKit score
3.0
Google rating
67 reviews · 39% replied
9
Years of activity on Google
AI summary
What the reviews say
Customers are split: some love the friendly staff and low prices, but many report poor workmanship, missing parts and rude service.
AI-generated from 43 reviews. May contain inaccuracies.
Reviews per month
Peak: 4 reviews in Jan
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Friendly staff, especially Jacques and Dave
- Custom rings praised for design and detail
- Competitive prices on many items
- Quick repairs when they work correctly
Areas to watch
Friction points or concerns that come up more than once.
- Frequent reports of damaged or altered jewelry
- Battery changes and watch work often botched
- Inconsistent pricing and overcharging claims
- Rude or dismissive behavior from owners
Recurring themes
Topics customers talk about most often in their feedback.
staff attitudepricingrepair qualitycustomer service
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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