/100
60
InputKit score
4.5
Google rating
345 reviews · 66% replied
4
Years of activity on Google
AI summary
What the reviews say
Customers rave about the wide selection, friendly staff and honest pricing, though a few have experienced pricing confusion or delayed custom orders.
AI-generated from 270 reviews. May contain inaccuracies.
Reviews per month
Peak: 25 reviews in May
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Huge variety of 18K‑22K gold and diamond pieces
- Staff praised for patience, expertise and warm welcome
- Transparent advice and competitive prices
- Fast repairs and reliable buy‑back service
- Custom designs delivered on time for most
Areas to watch
Friction points or concerns that come up more than once.
- Occasional price‑inconsistencies reported
- Some custom orders delayed or altered
- A few customers felt ignored on phone
Recurring themes
Topics customers talk about most often in their feedback.
selectionstaff servicepricingcustom ordersrepairs
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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