EN

4.8

Google rating

24 reviews · 17% replied

10

Years of activity on Google

Saint-Hubert, Quebec

BIG DOG CHAINS

Not an award winner

AI summary

BIG DOG CHAINS is a Saint‑Hubert retailer that specializes in oversized dog collars and leashes for all sizes, from extra‑small to XXL. They also offer training collars, limited‑edition and couture designs, custom engraved ID tags, 3D ID links, and matching accessories like bracelets and branded T‑shirts. The site highlights free lifetime resizing and a 50 % discount for newsletter subscribers.

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BIG DOG CHAINS

AI summary

What the reviews say

Customers rave about Big Dog Chains’ top‑notch service and ultra‑durable, customizable metal collars, saying they’ll keep buying for life.

AI-generated from 19 reviews. May contain inaccuracies.

Reviews per month

Peak: 5 reviews in Mar

Monthly review trend based on dated reviews in our database.

What customers love

Recurring strengths mentioned by customers in their reviews.

  • Exceptional, personalized customer service
  • Very high‑quality, durable metal collars
  • Fast turnaround and in‑store pickup
  • Custom engraving and free lifetime resizing
  • Wide selection of styles and colors

Areas to watch

Friction points or concerns that come up more than once.

  • Long shipping time (up to a month)
  • Rare sizing errors
  • One complaint about tag placement

Recurring themes

Topics customers talk about most often in their feedback.

customer serviceproduct qualitycustomizationdelivery speed

Review breakdown

Reviews

What customers say, pulled from verified Google reviews.

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