4.4

Google rating

40 reviews · 65% replied

12

Years in business

Laval, Quebec

Big Brother Securité

Not an award winner

Big Brother Securité
Big Brother Securité
Big Brother Securité

AI summary

What the reviews say

Most customers praise Big Brother Sécurité for fast, professional installations and responsive support, though a few report poor after‑sales service.

AI-generated from 28 reviews. May contain inaccuracies.

Reviews per month

Peak: 3 reviews in Nov

Monthly review trend based on dated reviews in our database.


What customers love

Recurring strengths mentioned by customers in their reviews.

  • Quick, clean installations
  • Friendly, knowledgeable technicians
  • Responsive after‑hours support
  • Good value for price
  • Reliable long‑term performance

Areas to watch

Friction points or concerns that come up more than once.

  • Occasional unresponsive customer service
  • Reports of faulty cameras
  • Connectivity issues not always resolved quickly

Recurring themes

Topics customers talk about most often in their feedback.

service speedstaff professionalismcustomer supportproduct reliability

Review breakdown


Reviews

What customers say, pulled from verified Google reviews.

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