3.4

Google rating

848 reviews · 6% replied

12

Years in business

Vaudreuil-Dorion, Quebec

Best Buy

Not an award winner

AI summary

Best Buy in Vaudreuil‑Dorion is a large consumer‑electronics retailer that sells computers, phones, TVs, appliances, smart‑home devices and a wide range of gadgets. It also provides services such as Geek Squad tech support, phone activation, battery/e‑electronics recycling, trade‑ins, in‑store pickup, Purolator shipping and a low‑price guarantee.

Best Buy
Best Buy
Best Buy
Best Buy

AI summary

What the reviews say

Customers note a good variety and decent prices, but most encounters are marred by unhelpful or rude staff and poor after‑sales support.

AI-generated from 475 reviews. May contain inaccuracies.

Reviews per month

Peak: 9 reviews in May

Monthly review trend based on dated reviews in our database.


What customers love

Recurring strengths mentioned by customers in their reviews.

  • Wide product selection, especially TVs and phones
  • Occasional staff members praised for friendliness and knowledge (e.g., Jordan, Nur, Adamo)
  • Fast curb‑side pickup and online order readiness
  • Generally competitive prices and price‑match policy
  • Helpful assistance for specific issues when a good associate is present

Areas to watch

Friction points or concerns that come up more than once.

  • Frequent rude or dismissive employees
  • Long waits for assistance or checkout
  • Inconsistent warranty and return policies
  • Limited stock on the floor, many items only online

Recurring themes

Topics customers talk about most often in their feedback.

staff attitudewait timesprice‑match enforcementwarranty and Geek Squad issuesstock availability

Review breakdown


Reviews

What customers say, pulled from verified Google reviews.

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