61
InputKit score
3.9
Google rating
888 reviews · 1% replied
15
Years of activity on Google
Trois-Rivières, Quebec
Best Buy
AI summary
Best Buy’s Trois‑Rivières location is a large consumer‑electronics retailer. It sells computers, phones, TVs, appliances, smart‑home and security devices, plus accessories. The store also offers services such as Geek Squad tech support, mobile activation, in‑store pickup, a low‑price guarantee, and recycling of batteries and electronics.
AI summary
What the reviews say
Customers generally praise the staff’s expertise and the store’s helpful warranty and Geek Squad service, but many complain about pricing inconsistencies and poor phone/online support.
AI-generated from 369 reviews. May contain inaccuracies.
Reviews per month
Peak: 6 reviews in Dec
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Friendly, knowledgeable staff (Benoît, Gabriel, Oussama, etc.)
- Helpful Geek Squad support and warranty service
- Competitive prices and price‑match adjustments
- Wide product selection and in‑store availability
- Quick, courteous checkout experience
Areas to watch
Friction points or concerns that come up more than once.
- Price‑match policy often not honored
- Long wait times or staff unavailable
- Phone/online service hard to reach
- Inconsistent stock and delivery issues
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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