59
InputKit score
3.6
Google rating
1,308 reviews · 3% replied
12
Years in business
St-Bruno-de-Montarville, Quebec
Best Buy
AI summary
Best Buy’s St‑Bruno location is a large electronics retailer that sells a wide range of consumer tech—computers, phones, TVs, appliances, smart‑home devices, and accessories—both in‑store and online. It also offers services such as Geek Geek Squad tech support, mobile phone setup, in‑store pickup, price‑matching, and product returns or exchanges.
AI summary
What the reviews say
Customers love the friendly, knowledgeable staff—especially names like Emilie, Ishka, and Sid—but complain about long waits, loud music, and inconsistent price or warranty policies.
AI-generated from 746 reviews. May contain inaccuracies.
Reviews per month
Peak: 25 reviews in Feb
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Helpful, patient staff members (Emilie, Ishka, Sid)
- Quick in‑store pickup and online order matching
- Competitive prices and price‑match policy
- Wide product selection, especially TVs and phones
- Professional Geek Squad repairs
Areas to watch
Friction points or concerns that come up more than once.
- Long wait times and hard‑to‑find assistance
- Music volume often too loud
- Price‑match and warranty confusion
- Inconsistent phone support
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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