51
InputKit score
3.6
Google rating
749 reviews · 2% replied
Saint-Jean-sur-Richelieu, Quebec
Best Buy
AI summary
Best Buy in Saint‑Jean‑sur‑Richelieu is a large electronics retailer that sells computers, phones, TVs, appliances and smart‑home devices, including security and access systems. The store also offers services such as Geek Squad tech support, battery and electronics recycling, trade‑in, in‑store pickup and a low‑price guarantee.
AI summary
What the reviews say
Customers praise the helpful staff and clean, well‑stocked store, but many report poor service, broken policies and unfulfilled warranties.
AI-generated from 343 reviews. May contain inaccuracies.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Friendly, knowledgeable staff like Frédéric, Eric, and Marie‑Nohémie
- Clean store layout and wide product selection
- Quick assistance for appliance replacements and installations
- Helpful price‑matching and discount explanations
Areas to watch
Friction points or concerns that come up more than once.
- Long waits, unresponsive employees
- Broken return/guarantee policies
- Frequent out‑of‑stock items
- Aggressive upselling of extended warranties
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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