3.7

Google rating

1,431 reviews · 2% replied

Rosemère, Quebec

Best Buy

Not an award winner

AI summary

Best Buy in Rosemère is a large electronics retailer that sells computers, TVs, appliances, phones, smart‑home and security devices, plus accessories. The store also offers services such as Geek Squad tech support, mobile phone activation, in‑store pickup, a price‑match guarantee, and returns.

Best Buy
Best Buy
Best Buy
Best Buy

AI summary

What the reviews say

Customers love the helpful staff and good deals, but frequent pricing errors, warranty hassles, and rude management drag the experience down.

AI-generated from 679 reviews. May contain inaccuracies.

What customers love

Recurring strengths mentioned by customers in their reviews.

  • Friendly, knowledgeable staff (e.g., Olivier, Liam, Rayan)
  • Wide product selection and quick in‑store pickup
  • Competitive prices and occasional price‑match
  • Clean, organized store layout

Areas to watch

Friction points or concerns that come up more than once.

  • Pricing mismatches and refusal to honor advertised prices
  • Aggressive upselling of extended warranties
  • Inconsistent customer service; rude managers and long waits
  • Stock shortages and poor online‑order coordination

Recurring themes

Topics customers talk about most often in their feedback.

pricingstaff friendlinesswarranty/return issuesstore organization

Review breakdown


Reviews

What customers say, pulled from verified Google reviews.

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