64
InputKit score
3.9
Google rating
1,721 reviews · 1% replied
14
Years in business
Québec City, Quebec
Best Buy
AI summary
Best Buy’s Laurier store in Quebec City is a full‑service electronics retailer. It offers a broad selection of consumer tech—including computers, phones, TVs, appliances, smart‑home and security devices—and provides services such as Geek Squad support, in‑store pickup, a low‑price guarantee, recycling and trade‑in programs. Customers can also have mobile phones activated and buy accessories. The store is open daily with extended weekday hours.
AI summary
What the reviews say
Customers love the large product range and the helpful staff, but they’re frustrated by inventory gaps and long waits.
AI-generated from 694 reviews. May contain inaccuracies.
Reviews per month
Peak: 18 reviews in May
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Friendly, knowledgeable staff often go the extra mile
- Price‑matching with online listings is a frequent plus
- Huge selection of TVs, computers, appliances and accessories
- Quick, hassle‑free returns when the desk is staffed
Areas to watch
Friction points or concerns that come up more than once.
- Frequent out‑of‑stock items despite online listings
- Long lines and hard‑to‑find sales associates
- Phone and online support often unreachable
- Warranty and exchange processes seen as confusing
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
Loading reviews…