59
InputKit score
3.6
Google rating
1,313 reviews · 8% replied
13
Years in business
Pointe-Claire, Quebec
Best Buy
AI summary
Best Buy in Pointe‑Claire is a large consumer‑electronics retailer. It sells computers, TVs, appliances, smartphones, smart‑home devices and many other gadgets, and also offers services such as Geek Squad tech support, phone activation, in‑store pickup, a price‑match guarantee, and recycling of batteries and electronics.
AI summary
What the reviews say
Customers praise friendly, knowledgeable staff and a wide product range, but many complain about long waits, inconsistent service and aggressive upselling.
AI-generated from 680 reviews. May contain inaccuracies.
Reviews per month
Peak: 13 reviews in Nov
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Helpful associates like Aly, KJ, and Jordan
- Clean, well‑organized store layout
- Large selection of electronics and appliances
- Competitive weekly deals and price‑match
- Geek Squad can be very competent
Areas to watch
Friction points or concerns that come up more than once.
- Long wait times, especially near closing
- Inconsistent staff knowledge and attitude
- Aggressive warranty and plan upselling
- Return and rain‑check policies seen as unfair
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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