59
InputKit score
3.1
Google rating
2,575 reviews · 5% replied
14
Years in business
Montreal, Quebec
Best Buy
AI summary
Best Buy’s Montreal location is a large electronics retailer offering a wide range of products including computers, TVs, appliances, smart‑home devices, and security systems. The store also provides services such as Geek Squad tech support, mobile phone setup, in‑store pickup, price‑match guarantees, and returns.
AI summary
What the reviews say
Customers love the wide product range and occasional helpful staff, but most complain about rude employees, long waits and poor after‑sales service.
AI-generated from 1421 reviews. May contain inaccuracies.
Reviews per month
Peak: 16 reviews in Dec
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Large selection of electronics and appliances
- Competitive prices and price‑match policy
- Clean, modern store layout
- Occasional staff members praised for friendliness
- Quick curb‑side pickup when it works
Areas to watch
Friction points or concerns that come up more than once.
- Rude, unhelpful or inattentive employees
- Very long wait times at service desk
- Geek Squad warranty scams and slow repairs
- Phone support rarely answers
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
Loading reviews…