58
InputKit score
3.2
Google rating
2,088 reviews · 5% replied
13
Years of activity on Google
Laval, Quebec
Best Buy
AI summary
Best Buy Centre Laval is a large electronics and appliance retailer located at 1560 Boul. Le Corbusier in Laval, QC. It sells computers, phones, TVs, home appliances, smart‑home devices and a wide range of consumer electronics. The store also offers Geek Squad tech support, phone activation, in‑store pickup, price‑matching, recycling and trade‑in services.
AI summary
What the reviews say
Customers like the wide selection and occasional helpful staff, but most complain about unhelpful employees, long waits and poor after‑sales service.
AI-generated from 1113 reviews. May contain inaccuracies.
Reviews per month
Peak: 23 reviews in Dec
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Large product variety and competitive prices
- Friendly assistance from a few standout employees
- Convenient in‑store pickup and easy navigation
- Helpful Geek Squad support when it works
Areas to watch
Friction points or concerns that come up more than once.
- Staff often unavailable or unresponsive
- Long wait times and rude attitudes
- Frequent price and inventory mismatches
- Delivery and warranty handling problems
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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