62
InputKit score
3.9
Google rating
739 reviews · 1% replied
12
Years in business
Drummondville, Quebec
Best Buy
AI summary
Best Buy Mega Centre in Drummondville is a large consumer‑electronics retailer. It sells computers, phones, TVs, appliances, smart‑home and security devices, and offers services such as Geek Squad tech support, mobile phone set‑up, in‑store pickup, battery/electronics recycling, trade‑ins and a low‑price guarantee. The store is located at 850 Rue Hains and is open daily from 10 a.m. to 6 p.m., with extended hours on Thursday and Friday.
AI summary
What the reviews say
Customers generally like the wide selection and friendly staff, but inventory gaps and phone support are frequent pain points.
AI-generated from 355 reviews. May contain inaccuracies.
Reviews per month
Peak: 5 reviews in Aug
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Helpful, patient employees (Coralie, Danick, Endrick)
- Competitive prices and price‑match policy
- Large product variety and in‑store demos
- Fast checkout and easy online‑in‑store pickup
Areas to watch
Friction points or concerns that come up more than once.
- Frequent out‑of‑stock items despite online listings
- Long phone wait times or no phone contact
- Inconsistent warranty and return handling
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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