3.9

Google rating

643 reviews · 1% replied

11

Years in business

Chicoutimi, Quebec

Best Buy

Not an award winner

AI summary

Best Buy in Chicoutimi is a large electronics retailer that sells a wide range of consumer tech, from computers, phones, TVs and appliances to smart‑home devices and wearables. The store also offers services such as Geek Geek Squad tech support, mobile phone activation, in‑store pickup, Purolator shipping, price‑matching and recycling of batteries and electronics.

Best Buy
Best Buy
Best Buy
Best Buy

AI summary

What the reviews say

Customers note good prices and helpful staff at times, but many report poor service, stock issues, and frustrating returns.

AI-generated from 260 reviews. May contain inaccuracies.

Reviews per month

Peak: 5 reviews in Jun

Monthly review trend based on dated reviews in our database.


What customers love

Recurring strengths mentioned by customers in their reviews.

  • Competitive pricing
  • Friendly staff members (e.g., Jeremy, Felix)
  • Wide product selection
  • Quick checkout when registers open

Areas to watch

Friction points or concerns that come up more than once.

  • Frequent out‑of‑stock items
  • Rude or unhelpful employees
  • Complicated return and warranty process
  • Long phone wait times

Recurring themes

Topics customers talk about most often in their feedback.

pricingstaff behaviorinventoryreturnscustomer service

Review breakdown


Reviews

What customers say, pulled from verified Google reviews.

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