59
InputKit score
3.6
Google rating
1,149 reviews · 6% replied
13
Years in business
Brossard, Quebec
Best Buy
AI summary
Best Buy in Brossard is a large consumer electronics and appliance retailer. It sells computers, phones, TVs, home appliances, smart‑home devices including security sensors and access systems, and related accessories. The store also provides services such as Geek Squad tech support, mobile phone activation, in‑store pickup, a price‑match guarantee, recycling and trade‑in programs.
AI summary
What the reviews say
Customers rave about a few standout staff members and good prices, but most complain about rude service, long waits, and inventory problems.
AI-generated from 576 reviews. May contain inaccuracies.
Reviews per month
Peak: 11 reviews in Dec
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Helpful staff like Freddy, Alaa, and Guillermo
- Competitive pricing and price‑match policy
- Wide product selection, especially appliances
- Clean, well‑organized store layout
Areas to watch
Friction points or concerns that come up more than once.
- Rude, unhelpful employees on the floor
- Long wait times at checkout and service desk
- Frequent out‑of‑stock or mis‑labelled items
- Inconsistent return and ID policies
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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