/100
61
InputKit score
4.3
Google rating
89 reviews · 97% replied
7
Years in business
AI summary
What the reviews say
Most customers praise Ben Réfrigération for fast, friendly, and reliable HVAC service, though a handful report poor communication and overcharging.
AI-generated from 82 reviews. May contain inaccuracies.
Reviews per month
Peak: 4 reviews in May
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Quick same‑day response
- Professional, courteous technicians
- Fair and transparent pricing
- Clear explanations and follow‑up
- Strong expertise in commercial refrigeration
Areas to watch
Friction points or concerns that come up more than once.
- Occasional missed appointments
- Some reports of over‑charging
- Inconsistent communication on callbacks
Recurring themes
Topics customers talk about most often in their feedback.
response timepricingstaff professionalismcommunication
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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