/100
56
InputKit score
4.6
Google rating
39 reviews · 8% replied
8
Years of activity on Google
AI summary
What the reviews say
Customers rave about the caring staff, gentle grooming and good value, though a few note limited hours and occasional phone rudeness.
AI-generated from 33 reviews. May contain inaccuracies.
Reviews per month
Peak: 2 reviews in Jan
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Friendly staff (Louise & Genevieve) treat pets like family
- Gentle grooming; dogs stay calm
- Affordable prices and punctual appointments
- Flexible scheduling; long‑term client loyalty
- Clean, welcoming salon
Areas to watch
Friction points or concerns that come up more than once.
- Limited opening days make booking hard
- Some callers report rude phone service
- Occasionally turn away new clients
- Wait times can be long during peak slots
Recurring themes
Topics customers talk about most often in their feedback.
staffpricingappointment availabilitypet comfort
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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