EN

4.4

Google rating

21 reviews · 0% replied

10

Years of activity on Google

Laval, Quebec

Bastien Yves

Not an award winner

AI summary

Bastien Yves is a family‑run dental clinic in Laval, Quebec, offering a full range of general and restorative dental services such as cleanings, fillings, and root‑canal treatments. Founded in 1988 by Dr. Lucie Dussault and Dr. Yves Bastien, the practice uses modern equipment and a bright, calming office to provide personalized care for patients of all ages. New patients can complete a medical questionnaire online before their first visit.

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Bastien Yves
Bastien Yves
Bastien Yves

AI summary

What the reviews say

Patients praise the caring, professional team and smooth communication, though a few report scheduling hiccups.

AI-generated from 9 reviews. May contain inaccuracies.

Reviews per month

Peak: 2 reviews in Feb

Monthly review trend based on dated reviews in our database.

What customers love

Recurring strengths mentioned by customers in their reviews.

  • Long‑standing patient loyalty (30 years)
  • Friendly, patient‑focused dentists and staff
  • Calm environment for anxious patients
  • Thorough, meticulous work; honest pricing
  • Good with children and special needs

Areas to watch

Friction points or concerns that come up more than once.

  • Appointment cancellations and deposit policy caused frustration for one patient

Recurring themes

Topics customers talk about most often in their feedback.

staff friendlinesscommunicationpatient comfortpricingappointment scheduling

Review breakdown

Reviews

What customers say, pulled from verified Google reviews.

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