4.4

Google rating

51 reviews · 100% replied

9

Years in business

L'Île-Perrot, Quebec

Basco Portes et Fenêtres | West Island

Not an award winner

AI summary

Basco West Island is a franchise of the Basco doors‑and‑windows network serving the West Island of Montreal. They specialize in repairing and maintaining windows and doors, offering services such as de‑fogging, insulated‑glass (thermo) replacement, seal and mechanism repair, caulking, and installation of glass components like mirrors, shower panels, glass ramps, curtain walls and mosquito screens for residential and commercial properties. The company provides free estimates and serves a territory that includes several municipalities on the island of Montreal. They have serviced over 2,000 clients and de‑fogged more than 500 windows.

Basco Portes et Fenêtres | West Island
Basco Portes et Fenêtres | West Island
Basco Portes et Fenêtres | West Island
Basco Portes et Fenêtres | West Island

AI summary

What the reviews say

Customers rave about Basco’s friendly, skilled staff and high‑quality work, though a few cite slow or unresponsive service.

AI-generated from 38 reviews. May contain inaccuracies.

Reviews per month

Peak: 4 reviews in Dec

Monthly review trend based on dated reviews in our database.


What customers love

Recurring strengths mentioned by customers in their reviews.

  • Knowledgeable, courteous owners and installers
  • Fast or early project completion
  • Clean, tidy work sites
  • Competitive pricing
  • Professional, polite communication

Areas to watch

Friction points or concerns that come up more than once.

  • Occasional delays in delivering windows
  • Some customers report poor follow‑up
  • Rare cases of wrong product installed

Recurring themes

Topics customers talk about most often in their feedback.

pricingstaff professionalismtimelinesscommunicationwork quality

Reviews

What customers say, pulled from verified Google reviews.

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