Basco Portes et Fenêtres

Not an award winner

AI summary

Basco Portes et Fenêtres, based in Laval, repairs, restores and refurbishes doors and windows for residential, condo and commercial clients. Their offerings include thermos glass replacement, window defogging, parts and mechanism supply, sealing, and the VITRA9 reconditioning program that gives windows a second life. The franchise network serves over 750 cities across Quebec, Ontario and Alberta.

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AI summary

What the reviews say

Customers overwhelmingly praise Basco for fast, professional window and door work, clean installations and helpful after‑sales service, though a few note price or communication hiccups.

AI-generated from 513 reviews. May contain inaccuracies.

Reviews per month

Peak: 11 reviews in Mar

Monthly review trend based on dated reviews in our database.

What customers love

Recurring strengths mentioned by customers in their reviews.

Prompt, punctual installations
Professional, courteous technicians
Clean work sites and thorough cleanup
Responsive after‑sales repairs and warranty service
Clear estimates and competitive pricing (most reviewers)

Areas to watch

Friction points or concerns that come up more than once.

Some delays in quotes or follow‑up
English‑language quotes sometimes missing
Price perceived high by a few customers
Rare warranty exclusions causing frustration

Recurring themes

Topics customers talk about most often in their feedback.

No recurring themes identified yet.

Reviews

What customers say, pulled from verified Google reviews.

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What the reviews say