57
InputKit score
4.6
Google rating
819 reviews · 1% replied
11
Years in business
Gatineau, Quebec
Barette Bernard Enerflamme
AI summary
Barette Bernard Enerflamme is a Gatineau‑based HVAC firm that installs, maintains and repairs heating, cooling and ventilation systems for residential, commercial and industrial customers. They sell and service a full range of equipment, including air conditioners, heat pumps, furnaces, air exchangers, water‑heaters, pool heaters, gas lines, commercial kitchen hoods, radiant flooring and bi‑energy boilers. With more than 100 staff and over 50 years in the Outaouais region, they offer free estimates, emergency service and financing options through Gazifère.
AI summary
What the reviews say
Customers consistently praise Barette Bernard Enerflamme for its professional, on‑time installers who leave the job site clean and explain the new systems well, while the sales team is seen as helpful and transparent.
AI-generated from 747 reviews. May contain inaccuracies.
Reviews per month
Peak: 47 reviews in Jan
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Professional, courteous technicians (Danick, Nicholas, etc.)
- Punctual arrivals and careful floor protection
- Thorough explanations of equipment operation
- Responsive sales rep (Christian) and clear quotes
- Clean work sites left spotless after install
Areas to watch
Friction points or concerns that come up more than once.
- After‑sales support can be slow or unresponsive
- Occasional last‑minute cancellations or delays
- Some installations reported quality or wiring issues
- Pricing perceived as high by a few customers
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
Loading reviews…