59
InputKit score
3.7
Google rating
308 reviews · 18% replied
12
Years in business
Laval, Quebec
Auroral Portes et Fenêtres
AI summary
Auroral Portes et Fenêtres, based in Laval, designs, manufactures and installs custom doors, windows and glass ramp systems for residential and commercial projects. Their products are made in‑house from aluminium, steel, hybrid or PVC frames and high‑performance Canadian glass, and meet energy‑efficiency and certification standards. They serve architects, designers and contractors, offering free quotes and up to $250 off per item.
AI summary
What the reviews say
Customers praise Auroral’s modern windows and doors, friendly staff and solid installation, but complain about occasional delays and weak after‑sales follow‑up.
AI-generated from 267 reviews. May contain inaccuracies.
Reviews per month
Peak: 8 reviews in May
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- High‑quality, Energy‑Star windows and doors
- Professional, clean and punctual installers
- Responsive sales reps (Demir, Riccardo, Nicolas)
- Competitive pricing and transparent quotes
- Family‑run business, owners personally involved
Areas to watch
Friction points or concerns that come up more than once.
- After‑sales service often slow or unresponsive
- Installation dates sometimes delayed or rescheduled
- Occasional workmanship issues (seal leaks, broken hardware)
- Communication gaps between sales, scheduling and installers
Recurring themes
Topics customers talk about most often in their feedback.
Reviews
What customers say, pulled from verified Google reviews.
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