/100
56
InputKit score
4.4
Google rating
1,581 reviews · 44% replied
AI summary
What the reviews say
Audi West‑Island gets high marks for friendly, knowledgeable staff, but many customers complain about poor after‑sale service and communication.
AI-generated from 24 reviews. May contain inaccuracies.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Staff like William, Sam, Daud and Franco praised for professionalism
- Smooth, low‑pressure sales experience
- Helpful paperwork assistance for out‑of‑province buyers
- Positive remarks on service department when it works
Areas to watch
Friction points or concerns that come up more than once.
- Long delays and no updates on repairs
- Frequent miscommunication and ignored calls
- Upselling and unexpected price changes
- Inconsistent appointment punctuality
Recurring themes
Topics customers talk about most often in their feedback.
staffcommunicationrepair delayspricing
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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