4.3

Google rating

1,560 reviews · 89% replied

Montreal, Quebec

Audi St-Laurent

Not an award winner

Audi St-Laurent
Audi St-Laurent
Audi St-Laurent
Audi St-Laurent

AI summary

What the reviews say

Most customers praise the courteous staff and fast service, but several complain about poor communication and unexpected diagnostic fees.

AI-generated from 15 reviews. May contain inaccuracies.

What customers love

Recurring strengths mentioned by customers in their reviews.

  • Friendly, knowledgeable staff (Stephanie, Chantal, Mohammad)
  • Quick turn‑around for urgent repairs
  • Clean vehicles and good tire service
  • Professional handling of first‑time customers
  • Positive attitude despite busy periods

Areas to watch

Friction points or concerns that come up more than once.

  • Inconsistent communication on status and costs
  • High diagnostic fees without clear explanation
  • Occasional sloppy workmanship (exposed wiring)
  • Rude attitude from some advisors

Recurring themes

Topics customers talk about most often in their feedback.

staffwait timecommunicationpricing

Review breakdown


Reviews

What customers say, pulled from verified Google reviews.

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