/100
56
InputKit score
4.2
Google rating
78 reviews · 96% replied
AI summary
What the reviews say
Customers praise the knowledgeable staff and solid service, but many complain about poor communication and unexpected charges.
AI-generated from 15 reviews. May contain inaccuracies.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Helpful parts staff (Steve) finds rare components quickly
- Friendly, professional advisors like Stéphanie and Martin
- Customer service provides work space during repairs
- Technicians resolve complex electrical/Internet issues
- Overall service quality praised by many
Areas to watch
Friction points or concerns that come up more than once.
- Phone calls often dropped or ignored
- Unauthorized repairs cause new problems
- Warranty work sometimes denied or delayed
- Unexpected high‑cost recommendations
Recurring themes
Topics customers talk about most often in their feedback.
staff friendlinessparts availabilityservice qualitycommunication problemspricing/warranty disputes
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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