/100
59
InputKit score
4.4
Google rating
1,163 reviews · 33% replied
AI summary
What the reviews say
Audi Anjou delivers a high‑touch, friendly experience for many buyers and service customers, but recurring communication gaps and inconsistent after‑sales support hurt its reputation.
AI-generated from 820 reviews. May contain inaccuracies.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Polite, attentive staff (Carlos, David, Eric, Steven)
- Fast, clean service with courtesy cars
- Transparent pricing and no pressure sales
- Helpful EV orientation for some buyers
- Convenient online scheduling and reminders
Areas to watch
Friction points or concerns that come up more than once.
- Long wait times for appointments
- Poor follow‑up on service calls
- Inconsistent handling of warranty/repair issues
- Occasional rude reception or sales interactions
Recurring themes
Topics customers talk about most often in their feedback.
staff friendlinessservice speedcommunicationwarranty handling
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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