/100
62
InputKit score
4.7
Google rating
68 reviews · 97% replied
11
Years in business
AI summary
What the reviews say
Customers rave about the friendly staff, gentle handling and high‑quality grooming, though a few note occasional rudeness and long wait times.
AI-generated from 44 reviews. May contain inaccuracies.
Reviews per month
Peak: 3 reviews in Jan
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Attentive, patient staff (Cynthia, Carole, Marie‑Josée)
- Gentle handling of dogs and cats
- Reasonable pricing and quick emergency slots
- Extra services like fur‑spinning and custom yarn
- Clean, comfortable facility
Areas to watch
Friction points or concerns that come up more than once.
- Occasional rude or impolite service
- Long wait times for appointments
- Rare incidents of over‑trimmed nails
Recurring themes
Topics customers talk about most often in their feedback.
staff friendlinesspricingwait timespecialty services
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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