56
InputKit score
4.6
Google rating
45 reviews · 0% replied
7
Years in business
Granby, Quebec
Atelier de Plomberie Normand Roy & Fils Inc
AI summary
Atelier de Plomberie Normand Roy & Fils Inc is a family‑run plumbing company in Granby, Quebec, serving residential customers since 1960. They handle all general plumbing work—including installations, repairs, drain cleaning, and water‑heater replacement—and also stock a full range of plumbing parts and products for new projects or fixes. Their plumbers are RBQ‑certified and the business is now led by the second generation, Martin Roy and Charles André Perron.
AI summary
What the reviews say
Customers consistently praise the company for fast, polite service and solid, tidy repairs, though a few have experienced missed appointments.
AI-generated from 38 reviews. May contain inaccuracies.
Reviews per month
Peak: 2 reviews in Apr
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Prompt, on‑time arrivals
- Professional and courteous staff
- Clean, high‑quality workmanship
- Clear explanations and good communication
- Reasonable pricing
Areas to watch
Friction points or concerns that come up more than once.
- Occasional missed follow‑ups
- Limited access for some installations
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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