Astral Security Alarm Systems

Not an award winner

AI summary

Astral Security provides residential and commercial security solutions, offering wired and wireless alarm systems, video surveillance cameras, gas, fire and water‑leak detectors, panic buttons, access‑control hardware and 24/7 monitoring services. They handle installation, free estimates, technical support and sell equipment through an online store, with billing managed via a secure QuickBooks portal.

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AI summary

What the reviews say

Customers consistently praise Astral Security for fast, courteous service and knowledgeable technicians, especially José and Dominic, while noting competitive pricing and reliable after‑sales support.

AI-generated from 160 reviews. May contain inaccuracies.

Reviews per month

Peak: 20 reviews in Dec

Monthly review trend based on dated reviews in our database.

What customers love

Recurring strengths mentioned by customers in their reviews.

Friendly, prompt customer service
Technicians praised for expertise and politeness
Quick installation and responsive repairs
Competitive pricing and clear quotes
Helpful ongoing support and guidance

Areas to watch

Friction points or concerns that come up more than once.

Occasional price concerns
Rare delays in reaching support
Limited availability during pandemic

Recurring themes

Topics customers talk about most often in their feedback.

service qualitypricingstaff professionalismafter‑sales support

Review breakdown

Reviews

What customers say, pulled from verified Google reviews.

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What the reviews say

Review breakdown