54
InputKit score
4.3
Google rating
668 reviews · 0% replied
10
Years in business
Chicoutimi, Quebec
Animalerie Jonas
AI summary
Animalerie Jonas is a locally owned pet store in Chicoutimi that has been selling a wide range of supplies for dogs, cats, small animals, fish, birds, reptiles and horses for over 30 years. They offer food, treats, health and grooming products, toys, accessories and equipment, plus free shipping on orders over $89. The shop also partners with the SPCA Saguenay to facilitate adoptions of cats and rabbits and runs a loyalty program with a 5% discount on online purchases.
AI summary
What the reviews say
Customers love the huge selection and helpful staff, though a minority report poor animal care and occasional rude service.
AI-generated from 283 reviews. May contain inaccuracies.
Reviews per month
Peak: 7 reviews in Aug
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Wide variety of pets, food and accessories
- Friendly, knowledgeable staff who give good advice
- Clean, well‑organized store layout
- Convenient grooming services for dogs and cats
- Loyalty program and frequent promotions
Areas to watch
Friction points or concerns that come up more than once.
- Inconsistent animal welfare standards
- Some staff perceived as impatient or rude
- Higher prices on certain items
- Occasional mis‑communication on services
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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