62
InputKit score
4.1
Google rating
574 reviews · 2% replied
15
Years in business
Montreal, Quebec
Animal Expert Maisonneuve
AI summary
Animal Expert Maisonneuve is a pet store and grooming service in Montreal that sells a variety of companion animals—including cats, dogs, birds, fish, reptiles and small mammals—and carries major pet‑food and supply brands. They also offer grooming, local delivery within 5 km of their stores, and have four locations across the Greater Montreal area.
AI summary
What the reviews say
Animal Expert Maisonneuve offers a huge selection and friendly staff, but inconsistent service and occasional animal‑care concerns give shoppers mixed feelings.
AI-generated from 303 reviews. May contain inaccuracies.
Reviews per month
Peak: 7 reviews in Dec
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Huge variety of food, toys and accessories
- Staff often praised for friendliness and knowledge
- Convenient late hours and nearby location
- Free or cheap nail‑clipping for cats and dogs
- Good prices on many items compared to big chains
Areas to watch
Friction points or concerns that come up more than once.
- Inconsistent return and refund policies
- Occasional rude or unhelpful staff encounters
- Live‑animal conditions and health issues reported
- Grooming results sometimes poor or painful
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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