/100
55
InputKit score
4.1
Google rating
132 reviews · 23% replied
12
Years in business
Montréal-Nord, Quebec
Aluminium Caruso & Fils Inc. / Caruso & Sons Aluminium Inc.
Not an award winner
AI summary
What the reviews say
Customers praise Caruso’s high‑quality windows and doors, friendly staff and fast installations, but occasional delays and poor follow‑up can be frustrating.
AI-generated from 104 reviews. May contain inaccuracies.
Reviews per month
Peak: 3 reviews in Nov
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- High‑quality products and craftsmanship
- Responsive, knowledgeable staff (especially Mary and Mike)
- Timely installations and clean work sites
- Competitive pricing and clear quotes
- Family‑run vibe creates trust
Areas to watch
Friction points or concerns that come up more than once.
- Inconsistent customer‑service follow‑up
- Long wait times for estimates or repairs
- Occasional miscommunication on pricing or schedules
Recurring themes
Topics customers talk about most often in their feedback.
product qualitystaff friendlinessinstallation speedpricingcommunication issues
Reviews
What customers say, pulled from verified Google reviews.
Loading reviews…