Alex Leclerc Inc

Not an award winner

AI summary

Alex Leclerc Inc. is a family‑owned plumbing, heating and gas contractor serving both residential and commercial customers in Donnacona, Quebec. They offer installation, repair and maintenance services for heating systems, plumbing fixtures and gas lines, and showcase projects like a fire station and commercial buildings. The company emphasizes quality, professionalism and community engagement, employing over 60 staff and operating a fleet of service vehicles.

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AI summary

What the reviews say

Customers praise Alex Leclerc Inc. for fast, courteous service and solid workmanship, but a handful of clients report missed appointments, surprise fees and unsafe driving.

AI-generated from 41 reviews. May contain inaccuracies.

Reviews per month

Peak: 2 reviews in Feb

Monthly review trend based on dated reviews in our database.

What customers love

Recurring strengths mentioned by customers in their reviews.

Same‑day or next‑day emergency response
Courteous, knowledgeable technicians (e.g., Sébastien, Pierre)
High‑quality installations and repairs
Clear explanations and helpful advice
Reasonable pricing (when disclosed)

Areas to watch

Friction points or concerns that come up more than once.

Missed or delayed appointments
Unexpected extra charges
Some drivers reported unsafe driving
Project‑management hiccups on new‑build jobs

Recurring themes

Topics customers talk about most often in their feedback.

pricingstaffresponse timeschedulingsafety

Review breakdown

Reviews

What customers say, pulled from verified Google reviews.

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What the reviews say

Review breakdown