3.9

Google rating

37 reviews · 22% replied

9

Years in business

Dorval, Quebec

Alarme Sentinelle / Sentinel Alarm

Not an award winner

AI summary

Sentinel Alarm (Alarme Sentinelle) is a Dorval‑based security firm that designs, installs and monitors custom alarm and surveillance systems for homes, businesses and institutions. Their portfolio includes 24/7 monitored security alarms, video cameras, access‑control hardware, fire, gas, water and temperature detectors, plus a mobile GoSentinel app and an alarm‑response service. They have served the Montreal area since 1978 with bilingual staff and certified installers.

Alarme Sentinelle / Sentinel Alarm
Alarme Sentinelle / Sentinel Alarm
Alarme Sentinelle / Sentinel Alarm
Alarme Sentinelle / Sentinel Alarm

AI summary

What the reviews say

Customers praise friendly, knowledgeable staff and fast installations, but complain about high prices, billing disputes, and occasional unprofessional technicians.

AI-generated from 25 reviews. May contain inaccuracies.

Reviews per month

Peak: 4 reviews in May

Monthly review trend based on dated reviews in our database.


What customers love

Recurring strengths mentioned by customers in their reviews.

  • Responsive and courteous sales team
  • Fast, clean installations
  • Technicians praised for expertise (Rayan, Jason, Jeremy)
  • Good phone support and follow‑up

Areas to watch

Friction points or concerns that come up more than once.

  • Expensive service fees and monitoring plans
  • Billing disputes and aggressive collections
  • Inconsistent technician professionalism

Recurring themes

Topics customers talk about most often in their feedback.

pricingstaff competencebilling practicesresponse time

Review breakdown


Reviews

What customers say, pulled from verified Google reviews.

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