63
InputKit score
4.7
Google rating
395 reviews · 85% replied
8
Years in business
Saint-Basile-le-Grand, Quebec
Alarme Omnitron Inc.
AI summary
Alarme Omnitron Inc. is a family‑run security and smart‑home company in the Montreal area that installs wireless alarm systems, video cameras, water‑leak detection and home‑automation devices. They use Alarm.com with LTE connectivity and provide 24/7 professional monitoring, plus a mobile app to control locks, thermostats and other Z‑Wave accessories. Free consultations are offered for residential and commercial customers.
AI summary
What the reviews say
Customers rave about fast, friendly installations and knowledgeable staff, especially Benjamin and Naz, while a handful of complaints focus on billing surprises and occasional support delays.
AI-generated from 337 reviews. May contain inaccuracies.
Reviews per month
Peak: 15 reviews in Jul
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Quick, clean installations
- Staff are courteous and patient
- Clear explanations of system use
- Competitive pricing and no sales pressure
- Responsive after‑sales support
Areas to watch
Friction points or concerns that come up more than once.
- Unexpected fees on some jobs
- Long hold times for phone support
- Occasional mis‑communication with third‑party providers
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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