56
InputKit score
3.3
Google rating
236 reviews · 17% replied
10
Years of activity on Google
Québec City, Quebec
Air Liaison inc.
AI summary
Air Liaison inc. is a travel agency based in Québec City that sells airline tickets for regional flights connecting Québec, Montréal and several northern Quebec destinations such as Sept‑Îles, Baie‑Comeau, Rouyn‑Noranda and Gatineau. The company partners with Great North Airline and offers services like reservation management, corporate fare options, and participation in the provincial PAAR program for discounted regional travel. It also provides information on flight status, baggage policies, and customer support via phone and email.
AI summary
What the reviews say
Customers love the friendly staff and low fares, but frequent delays, cancellations and poor communication make the airline unreliable.
AI-generated from 134 reviews. May contain inaccuracies.
Reviews per month
Peak: 6 reviews in Jul
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Courteous, helpful crew
- Affordable regional fares
- Quick short hops when on time
- Scenic views on small planes
- Pilots praised for skill
Areas to watch
Friction points or concerns that come up more than once.
- Frequent delays and early departures
- Last‑minute cancellations without notice
- Lost or delayed baggage
- Customer service hard to reach
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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