/100
54
InputKit score
3.7
Google rating
121 reviews · 25% replied
10
Years of activity on Google
AI summary
What the reviews say
Customers rave about friendly, knowledgeable staff and smooth travel planning, but the parcel pickup counter often draws complaints about strict ID rules and limited hours.
AI-generated from 93 reviews. May contain inaccuracies.
Reviews per month
Peak: 5 reviews in Aug
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Warm, helpful staff (Sarah, Dora)
- Efficient travel booking and advice
- Responsive communication
- Good value deals
Areas to watch
Friction points or concerns that come up more than once.
- Rigid Purolator ID requirements
- Inconsistent opening hours
- Smell of cigarettes reported
Recurring themes
Topics customers talk about most often in their feedback.
stafftravel servicesparcel pickuphours
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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