/100
48
InputKit score
1.3
Google rating
52 reviews · 0% replied
8
Years in business
AI summary
What the reviews say
Customers overwhelmingly report terrible service, long wait times, billing disputes, and unsafe installations, with only occasional praise for a few technicians.
AI-generated from 41 reviews. May contain inaccuracies.
Reviews per month
Peak: 3 reviews in Aug
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Occasional knowledgeable technician (e.g., Christian)
- Initial quick response before Telus takeover
- Promotional pricing sometimes mentioned
Areas to watch
Friction points or concerns that come up more than once.
- Extremely long phone wait times
- Rude, unhelpful customer service
- Frequent billing and cancellation issues
- Faulty or unsafe equipment installations
Recurring themes
Topics customers talk about most often in their feedback.
wait timebillingservice qualityequipment safetylanguage barrier
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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