55
InputKit score
4.1
Google rating
1,214 reviews · 52% replied
Laval, Quebec
Addison Électronique Laval
AI summary
Addison Électronique is a Quebec‑wide retailer of consumer electronics and security equipment, with a location in Laval. Their catalogue includes TVs, audio gear, computers, home‑automation products and a full line of surveillance and alarm systems. They offer free delivery across Quebec on orders of $35 or more and allow in‑store pickup at any of their seven locations.
AI summary
What the reviews say
Customers praise the knowledgeable staff and wide product range, but many complain about poor phone service, stock issues, and occasional rude behavior.
AI-generated from 27 reviews. May contain inaccuracies.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Friendly, helpful salespeople
- Large selection of electronics and accessories
- Competitive prices on many items
- Clean, well‑organized store layout
- Helpful specific staff members (e.g., Benoit)
Areas to watch
Friction points or concerns that come up more than once.
- Unreliable telephone support
- Frequent out‑of‑stock items
- Rude or dismissive service incidents
- No price‑match policy
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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