5.0
MG
Monic Gauthier
Ail y a un seul mot extraordinaire
Dentist · Laval
Clinique dentaire Laval - API GROUPE
Google rating4.9953 Google reviews99% of reviews answered
AI summary
What the reviews say
Patients rave about the friendly, professional staff, modern facilities and gentle care, especially for kids, while a few complain about occasional billing or scheduling hiccups.
AI-generated from 525 reviews. May contain inaccuracies.
Reviews per month
Peak: 19 reviews in Nov
Monthly review trend based on dated reviews in our database.
- June 2024: 18 reviews
- July 2024: 5 reviews
- August 2024: 4 reviews
- September 2024: 4 reviews
- October 2024: 16 reviews
- November 2024: 19 reviews
- December 2024: 12 reviews
- January 2025: 11 reviews
- February 2025: 13 reviews
- March 2025: 12 reviews
- April 2025: 14 reviews
- May 2025: 7 reviews
- June 2025: 11 reviews
- July 2025: 16 reviews
- August 2025: 9 reviews
- September 2025: 8 reviews
- October 2025: 16 reviews
- November 2025: 4 reviews
- December 2025: 6 reviews
- January 2026: 12 reviews
- February 2026: 9 reviews
- March 2026: 12 reviews
- April 2026: 12 reviews
- May 2026: 6 reviews
What customers love
Recurring strengths mentioned by customers in their reviews.
- Warm, welcoming reception staff
- Dentists praised for kindness and clear explanations
- Gentle, patient‑focused hygienists
- Clean, modern, well‑equipped clinic
- Quick emergency appointments
Areas to watch
Friction points or concerns that come up more than once.
- Occasional billing or insurance misunderstandings
- Rare scheduling errors and long wait times
- Isolated reports of rude front‑desk interactions
Recurring themes
Topics customers talk about most often in their feedback.
staff friendlinesschild‑friendly careclinic cleanlinessbilling & scheduling
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
- 5.0YB
Yoann Boissy
Merci à vous ! Je suis un client plus que satisfait de la qualité du service !
Response from owner
Merci Yoann ⭐️
- 5.0ND
Nadia D
Dr. Alex Bossé and his assistant Poppy are exceptional. Dr. Bossé is genuine and honestly the kindest and most professional dentist I've ever met. He cares about you as a patient and person. He's also great with my daughter. If you're looking for a dentist, take my recommendation and go and see him!
Response from owner
Thank you so much for your kind and thoughtful review, Nadia ! We’re truly pleased to hear about your positive experience with Dr Alex Bossé and his assistant Poppy. Knowing that you felt well cared for as a patient—and that your daughter felt comfortable as well—means a great deal to our entire team. We sincerely appreciate your recommendation and look forward to seeing you and your family again in the future!
- 5.0MF
Melissa Firenze
Toutes notre famille y va incluant les enfants depuis qu'ils sont petits. C'est un clinique humaine, à l'écoute et chaleureuse. Notre dentiste est Dre. Evelyne Radu qui est extraordinaire par sa douceur et sa réassurance auprès des enfants! Le personnel administratifs ainsi que les hygiénistes dentaires sont tout aussi gentils 🙂
Response from owner
Merci infiniment, Melissa, pour ces mots touchants sur notre clinique ! C'est un honneur d'accompagner toute votre famille, y compris les enfants depuis leurs plus jeunes âges. Dre. Evelyne Radu est touchée par vos compliments sur sa douceur et réassurance, et le personnel administratif ainsi que les hygiénistes vous saluent. Au plaisir de continuer à prendre soin de vous tous !
- 5.0GM
Gabriel Marquette
excellent service.
Response from owner
Merci beaucoup pour votre retour, Gabriel !
Practical information
What this business does
Clinique dentaire API in Laval is a full‑service dental practice offering general family dentistry, cosmetic procedures (whitening, veneers, bonding), implantology, oral surgery, orthodontics (including Invisalign) and endodontics. The clinic also provides emergency care, pediatric services, and cosmetic Botox treatments, with extended hours and a team of eight dentists.
Summarized from apigroupe.com/dentiste-laval
- Address
- 380 Bd Dagenais E, Laval, QC H7M 5H4, Canada
- Phone
- +1 450-662-6060
- Website
- apigroupe.com/dentiste-laval
- Years of activity on Google
- 10