/100
62
InputKit score
4.9
Google rating
4,877 reviews · 98% replied
13
Years in business
AI summary
What the reviews say
Customers love the low prices, easy online booking and friendly, helpful agents, though a few report long phone waits and occasional miscommunication.
AI-generated from 3287 reviews. May contain inaccuracies.
Reviews per month
Peak: 137 reviews in Nov
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Very competitive all‑inclusive prices
- Fast, intuitive website and mobile app
- Instant rebates and travel‑credit options
- Agents praised for patience and expertise
- Responsive post‑booking support
Areas to watch
Friction points or concerns that come up more than once.
- Phone wait times can be long
- Occasional unclear policy details
- Rare issues with last‑minute changes
Recurring themes
Topics customers talk about most often in their feedback.
pricingwebsite usabilitystaff friendlinesscustomer service response time
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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