61
InputKit score
4.5
Google rating
2,197 reviews · 96% replied
Lachine, Quebec
Spinelli Toyota Lachine
AI summary
Spinelli Toyota Lachine is a Toyota dealership located in Lachine, Quebec. It sells new Toyota models—including hybrids and electric vehicles—along with certified pre‑owned Toyotas and demo cars, and provides online buying, vehicle configuration, and financing options (including second‑chance credit). The centre also offers a full‑service department with maintenance, parts, a tire centre, body‑shop work and glass‑repair services. The showroom and service bays are at 200 boul. Montréal‑Toronto and are open weekdays with extended hours.
AI summary
What the reviews say
Customers rave about the friendly, knowledgeable staff and smooth buying experience, but a few report disappointing after‑sales service and unclear promotional offers.
AI-generated from 18 reviews. May contain inaccuracies.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Staff members like Massimo, Samy and Patrick praised for expertise
- Transparent pricing and helpful financing advice
- On‑site coffee shop/deli adds a pleasant touch
- Quick, courteous EV charging assistance
- Professional handling of new‑car deliveries
Areas to watch
Friction points or concerns that come up more than once.
- After‑sales service delays and vehicle damage reports
- Some promotional packages perceived as bait‑and‑switch
- Inconsistent follow‑up on customer complaints
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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