/100
63
InputKit score
4.8
Google rating
125 reviews · 68% replied
9
Years in business
AI summary
What the reviews say
Customers rave about the caring staff, gentle handling and consistently excellent grooming, though a few have experienced miscommunication or rushed appointments.
AI-generated from 95 reviews. May contain inaccuracies.
Reviews per month
Peak: 5 reviews in Mar
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Friendly, gentle staff who love animals
- Positive‑reinforcement handling of anxious or reactive pets
- Skilled grooming with consistent, high‑quality results
- Clean, well‑organized salon with reasonable prices
- Responsive communication and timely appointments
Areas to watch
Friction points or concerns that come up more than once.
- Occasional haircut miscommunication (e.g., ear shaving)
- Some clients report tight scheduling and pressure
- Isolated incidents of rude or condescending employee behavior
Recurring themes
Topics customers talk about most often in their feedback.
staffanimal comfortcommunicationpricingappointment scheduling
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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