58
InputKit score
4.2
Google rating
228 reviews · 5% replied
10
Years of activity on Google
Notre-Dame-des-Prairies, Quebec
Sima Décor Joliette Piscines & Spas
AI summary
Sima Décor Joliette Piscines & Spas is a retail store in Joliette, Quebec that sells, installs, and services above‑ground and in‑ground swimming pools, as well as a range of spas. They also offer related accessories, chemicals, and equipment such as filters, pumps, heaters, and automation systems, plus additional products like Weber barbecues and Crocs shoes. The business provides services including leak detection, pool and spa opening/closing, maintenance, water analysis, and repairs.
AI summary
What the reviews say
Customers praise the friendly, knowledgeable staff and fast, reliable service, but a minority report serious communication and after‑sales issues.
AI-generated from 129 reviews. May contain inaccuracies.
Reviews per month
Peak: 15 reviews in May
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Courteous, knowledgeable staff (Marie‑Claude, Nathalie, Mélodie)
- Quick, professional installations and repairs
- Wide selection of pool, spa and Crocs products
- Helpful water‑analysis and product advice
- Honest pricing on many purchases
Areas to watch
Friction points or concerns that come up more than once.
- Vague quotes and unexpected extra charges
- Poor follow‑up on service appointments
- Inconsistent after‑sales support
- Occasional mis‑installed parts
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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