/100
60
InputKit score
4.9
Google rating
254 reviews · 88% replied
AI summary
What the reviews say
Customers rave about PomTech Énergie’s fast, courteous service and knowledgeable technicians, though a handful of incidents of damage and poor follow‑up have been reported.
AI-generated from 222 reviews. May contain inaccuracies.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Prompt appointments, often within hours
- Technicians are polite, thorough and explain work
- High quality workmanship on fireplaces and gas lines
- Easy online scheduling and clear communication
- Responsive customer‑service staff
Areas to watch
Friction points or concerns that come up more than once.
- Occasional damage to surrounding surfaces
- Inconsistent follow‑up on complaints
- Recent cancellation of boiler service
Recurring themes
Topics customers talk about most often in their feedback.
response timetechnician expertisecustomer communicationdamage handling
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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